Introduction
We at Altus Build (www.altusbuild.co.uk) are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data.
Data We Collect
- Contact Forms: When you submit an enquiry, we collect your name, email address, telephone number, and the details of your enquiry.
- Automated Information: We use Google Analytics to collect data such as your IP address, browser type, and how you interact with our site.
How We Use Your Data
- To respond to your specific enquiries and provide requested services (Lawful Basis: Contract/Legitimate Interests).
- To monitor and improve our website performance using anonymised analytics (Lawful Basis: Consent).
Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, such as responding to your build enquiry.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your data, and to withdraw consent at any time.
Contact Us: For any data-related queries, please contact us at enquiries@altusbuild.co.uk
Complaints
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookie Policy
What are Cookies? Cookies are small text files placed on your device to help the website function and provide us with analytical information.
Cookies We Use:
- Strictly Necessary Cookies: Essential for the website to function (e.g., security or form submission).
- Analytical Cookies (Google Analytics): These help us understand how many visitors we have and which pages are popular. These cookies (like _ga) typically last for up to 2 years unless deleted.
Managing Consent:
We only set non-essential cookies (like Google Analytics) if you click “Accept” on our cookie banner. You can change your preferences or opt-out at any time via your browser settings.